Can't edit my Parallels account email address

Discussion in 'Installation and Configuration' started by ChrisH6, Jan 17, 2017.

  1. MoazzemH

    MoazzemH Bit Poster

    Messages:
    2
    Contact the support to get real solution. They have a strong security. You can't do it yourself.
     
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Glad to hear that! Let us know if you have any questions about the product, we are here to help.
     
  3. BruceC5

    BruceC5

    Messages:
    1
    Hello, can't update my email address. Parallels sends me a link via email to update it. I click the link to confirm email address change and the email address in my profile does not change. Help!
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    You need to confirm the email change on Parallels account from both old and new email inboxes.
     
  5. Tatiana1

    Tatiana1 Bit Poster

    Messages:
    1
    Having same issue. Did anyone figure this out?
    Thanks!
     

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