Can't edit my Parallels account email address

I'm not sure where to post this.. When trying to change my email address on the Parallels website account page, it won't accept the change, and instead shows an 'unspecified error' message. See attachment.

 

Hi @ChrisH6
We've shared a few details in private message. Please check & respond.

 

I am having the same problem. I need to change my email address asap as I am leaving my provider but it gives me an error on my mac. Could you post the solution?

 

So far, no fix has been made. I still get this error.

 

Hi. I am having the same problem. I need to change my email address too, before I delete the email.
Thanks.

 

We suggest you follow the steps provided in the private message.

 

We suggest you follow the steps provided in the private message.

 

We suggest you follow the steps provided in the private message.

 

Hi, I having the same issue. Could you provide me the way to change my email address associated with my profile ???
Regards, J-F

 

I am having an issue too. Could you send me steps on how to change my email address that is linked to my profile?

 

Hello, i am having this problem as well, could i please get some steps on how to change my email address?

 

We have sent you some instructions in the private message. We request you to follow them to update your email.

 

Same problem. When attempting to change the email address I receive the same message (i.e. Unspecified Error). Any chance we can get the solution posted so that others can benefit from the solution and not handle this on a case-by-case basis?

 

I'm also unable to change my email address. How do we get this done?

 

Hello,
I'm also can't change my email address. Could anyone help me?

Thanks

Stephan

 

Hello Stephan, we have requested for few information. Please check your private message and respond.