Can't get a license

Good evening, Colleagues! There was a question with the Parallels Desktop for Mac license - we did not receive the license key after the purchase

Who needs to be contacted to get a license?

 

We request you share the order reference number for your purchase to check and assist.

 

Hello, I also cannot get my license key. I paid for a new subscription on 25.01.2021 but still do not get any reply and information in the email. Today is 1.02.2021.

 

We request you share the order reference number for your purchase if the purchase was made on our website or share an invoice with us.

 

I did not receive any information through email. I have only Order Number: A0030689186

 

This purchase is not made on our website so we cannot find the product purchase with this info. Please contact the reseller for more details.

 

It is made on your website. The screenshot is attached

 

It is our authorized reseller website, please contact the allsoft.ru website support regarding your purchase and request for the key.