Can't get into software

Discussion in 'Installation and Configuration' started by BobbieJ, Mar 6, 2019.

  1. BobbieJ

    BobbieJ Bit Poster

    Messages:
    1
    I run Parallels on a Mac with Windows 7. My computer froze last night so I restarted it. I have a software program I use for work to edit transcripts called Case Catalyst. After I restarted, I click on icon to get into program and nothing happens. The little circle spins but doesn't open it. I was on phone with tech support and he thinks it's either windows or parallels. Any suggestions?
     
  2. MohammadK3

    MohammadK3 Bit Poster

    Messages:
    2
    I was also looking for the solution to this problem but didn't get any satisfactory answer.
     
    Last edited by a moderator: Mar 18, 2019
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    Hi guys, and what about other apps? For example, can you start MS Office without any issues?
     
  4. mishar

    mishar Bit Poster

    Messages:
    18
    yes maria we can start Ms office without any issues
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,005
    And maybe you get some error/warning message during the app's start? Or it just crash?
     
  6. Afflospark.

    Afflospark. Bit Poster

    Messages:
    6
    if other programmes like MS office etc working fine then there might be an issue with Case Catalyst script. Please try to run the same script on a different system and make sure it's fine.
     

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