can't install linux - no internet connection?

V

VincentP4

Junior Member
I would like to install a free Linux system, but the Installation Assistant says "To get a list of available appliances, please connect your Mac to the internet."
The only problem is that my Mac IS connected to the internet. What can I do?
 
VincentP4 said:
I would like to install a free Linux system, but the Installation Assistant says "To get a list of available appliances, please connect your Mac to the internet."
The only problem is that my Mac IS connected to the internet. What can I do?
Click to expand...
Hello, could you please share the screenshot of this error message?
 
VincentP4 said:
I would like to install a free Linux system, but the Installation Assistant says "To get a list of available appliances, please connect your Mac to the internet."
The only problem is that my Mac IS connected to the internet. What can I do?
Click to expand...
Hello,
we've received your reply:
Looks like the problem was a virus called ExploreSearchResults.
I got rid of it by following these instructions
Internet works much better now ... Thanks!!
Thanks a lot for sharing your results with us.
 
I have the same problem: Installation Assistant says I am not connected to the internet, Parallels can't check for updates, can't download Tools. But laptop is connected. Read the articles about ExploreSearchResults, but this virus and its various crumbs do not appear on my computer. What now?
 
Georged5 said:
I have the same problem: Installation Assistant says I am not connected to the internet, Parallels can't check for updates, can't download Tools. But laptop is connected. Read the articles about ExploreSearchResults, but this virus and its various crumbs do not appear on my computer. What now?
Click to expand...
Hello, are you running the latest Parallels Desktop and macOS versions?
 
Georged5 said:
I have the same problem: Installation Assistant says I am not connected to the internet, Parallels can't check for updates, can't download Tools. But laptop is connected. Read the articles about ExploreSearchResults, but this virus and its various crumbs do not appear on my computer. What now?
Click to expand...
Could you reproduce the issue and collect the tech report right after that please?
 
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