Can't Reserve Win10 - Parallels Display Driver Critical Issue

Discussion in 'Windows Guest OS Discussion' started by MichaelS4, Jun 3, 2015.

  1. ArthurK1

    ArthurK1 Bit Poster

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    @Greg1 I believe that, i tried the preview earlyer this year and had no problems and suddenly we should have a problem now shortly before launch?
     
  2. MilesTEG

    MilesTEG Bit Poster

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    I have installed win10 TP 10166 with success in VM Parallels Desktop with the iso file I created on another computer with the esd file. Upgraded to the RTM 10240 through WU.

    But on my win8.1 VM, the win10 won't download, and with the message above, I think it won't download at all...
     
  3. ArthurK1

    ArthurK1 Bit Poster

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    I'm not gonna download either, i wait untill i see an update from Parallels fixing the problem, i don't want to mess up things while it's working excelent.
     
  4. Specimen

    Specimen Product Expert

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    3,256
    What version of Parallels are you running?
     
  5. MilesTEG

    MilesTEG Bit Poster

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    The last one :
    Capture d'écran 2015-07-28 à 14.46.47.png
    I tried to uninstall and reinstall Paralells Tools with no success...
     
  6. ArthurK1

    ArthurK1 Bit Poster

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    Me too:
    Over here i'm running
    Version 10.2.2 (29105) and Windows 8.1
     
  7. EmilioP

    EmilioP Bit Poster

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    I've uninstalled the Parallels Tools and now the error is gone. Hopefully I'll be able to update tomorrow, and reinstall the Parallels Tools again after that (they worked pretty well with the Insider builds).
     

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  8. ArthurK1

    ArthurK1 Bit Poster

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    I hope it will work fine for you, but if it's that simple, why are we not informed by Parallels yet?
     
  9. MilesTEG

    MilesTEG Bit Poster

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    What version of windows do you run ? 7, 8, or 8.1 ? Pro, Home ?
     
  10. EmilioP

    EmilioP Bit Poster

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    8.1 Pro with the all the latest updates.
     
  11. EmilioP

    EmilioP Bit Poster

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    IMHO it's just a driver certification issue, but I'm quite sure that the driver will work (I've used all the insider builds of Windows 10 without issues).
     
  12. MilesTEG

    MilesTEG Bit Poster

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    It's the same with Parallels Tools uninstalled.
     
  13. EmilioP

    EmilioP Bit Poster

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    I don't think so... See the attached image.
     

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  14. MilesTEG

    MilesTEG Bit Poster

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    I was telling about my windows.
    I uninstalled the PT but the GWX application still telling me there is a problem with the display...
     
  15. Specimen

    Specimen Product Expert

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    3,256
    Yes, I suggest as a workaround to uninstall the driver and let Windows install a certified driver in its place. Later, reinstall Parallels Tools.
     
  16. MilesTEG

    MilesTEG Bit Poster

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    As we are on a virtual machine, the standard driver is a generic VGA card. no ?

    I'll try something radical : refreshing the windows. So it start from 0.
     
  17. Specimen

    Specimen Product Expert

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    3,256
    Probably is, but that's supported on Windows 10 also, which is what matters.
     
  18. EmilioP

    EmilioP Bit Poster

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    Maybe it didn't update the report after uninstalling the driver. You should see the update date in the report page.
     
  19. MilesTEG

    MilesTEG Bit Poster

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    Ok, but on my installation, this won't allow w10 to preload... because I still got the error.
     
  20. Specimen

    Specimen Product Expert

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    3,256
    I don't get what's your problem now, once the drivers have passed the test and you are eligible for the upgrade you can reinstall Parallels Tools.

    If you still can't do it, this seems to be a very exotic situation, there are so many possibilities, that yeah, you might as well start fresh.
     

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