can't run the downloaded edition 17 .dmg

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by CarloW, Jun 2, 2022.

  1. CarloW

    CarloW Bit Poster

    Messages:
    5
    Downloaded the 'install parallels desktop.dmg' edition 17 for a trial and I can't get it to install.
    When I click on the downloaded file, I get an icon on my desktop which I can't get to run.

    What can I do?

    I wan't to try before I buy...

    Grtz
    Carlo
     

    Attached Files:

  2. CarloW

    CarloW Bit Poster

    Messages:
    5

    I'm using a Mac Studio M1 Max, MacOS Monterey 12.4
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, please let us know from where you have downloaded the .dmg file? Do you have any antivirus or VPN on your Mac?
     
  4. CarloW

    CarloW Bit Poster

    Messages:
    5
    I've downloaded it from your site.
    I haven't got a VPN or any kind of antivirus programs.
     
  5. CarloW

    CarloW Bit Poster

    Messages:
    5
    I've downloaded it from your site.
    I haven't got a VPN or any kind of antivirus programs.
     
  6. CarloW

    CarloW Bit Poster

    Messages:
    5
    Now it (miraculously) works!
    Don't need any support anymore.
     

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