Correct update version of old Parallels Desktop

S

SebastianR1

Bit poster
Hi everyone,

I have to update an iMac and its Parallels Desktop 7 installation to an up to date version. Parallels is used for a Win XP and a Win 7 virtual machine. In the last step I updated MacOS to El Capitan (10.11.16). When I boot the iMac a messsage pops up that Parallels is not installled correctly (before the update Parallels worked without problems). Probably that is because of the old Parallels version.
Of course I wanted to update Parallels to an up-to-date version to get both VMs executable again. After that it is planned to update the iMac to the most current MacOS version.
Now I am not sure which is the correct Parallels version for me.
In the app store I can only find Parallels Desktop Lite version 1.3.3 (version 13?). The App Store article says that users that use Parallels Desktop should not change to Parallels Desktop Lite.
The Parallels website says something about Parallels Desktop version 14. But this version is not available in the app store.
So my questions are:
- Can I purchase version 14 only via Prallels website?
- Can I update from Parallels Desktop version 7 to 14?
- Is there something else I am maybe missing about the update procdure?

Regards
 
Hi SebastianR1.
SebastianR1 said:
Can I purchase version 14 only via Prallels website?
Click to expand...
Can also be bought from an authorized reseller (e.g., BestBuy, Amazon etc.,).
SebastianR1 said:
Can I update from Parallels Desktop version 7 to 14?
Click to expand...
Sorry, but this is not possible. Parallels Desktop can only be upgraded from any of the previous two versions.
SebastianR1 said:
Is there something else I am maybe missing about the update procdure?
Click to expand...
Before updating the macOS, make a copy of the virtual machine file (it is a file with the extension '.pvm') and move the copy to an external hard drive with a Mac-compatible file system [e.g., exFAT, Mac OS Extended (Journaled) etc.,]. Always good to have a backup.
 
Thank you for your Reply
Hemnath@Parallels said:
Sorry, but this is not possible. Parallels Desktop can only be upgraded from any of the previous two versions.
Click to expand...
Is there any chance that I install version 14 and import the files of the vms or do I have to upgrade from version 7 to 9, then to 11 and so on...
Hemnath@Parallels said:
Before updating the macOS, make a copy of the virtual machine file (it is a file with the extension '.pvm') and move the copy to an external hard drive with a Mac-compatible file system [e.g., exFAT, Mac OS Extended (Journaled) etc.,]. Always good to have a backup.
Click to expand...
Backups were made, of course :)
 
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