Could you reset All of my license i have.

I sold my Macbook and imac an year ago. (i reset all of them). and i bought a new used macbok air.
but i can't use my product key parallels ver 9(10 upgraded), 14. , i didn't know i had to log-out to use the same key on New machine.
could you reset all my license? (parallels 9/10/14 + Clean my mac + etc....)
my account is bj*********er.com
or please let me know how i can solve it! Thanks!!

 

Hi, your license keys have been reset, please check the activation issue and let us know the results.

 

i tried again with the same serial No i have. But it doesn't work TT

Parallels Desktop 10 for Mac Upgrade
HA350E-QF5H3V-40G647-xxxxx-xxxxx
Clean My MAC
id4708636xxxxxxxxx

and i bought ver 14 of Parallels desktop
S3MTEJ-K2C6H9-SWB9W2-xxxxxx-xxxxxxxx
---> it doesn't work either.

actually My OS version is. 10.8.5(mountain lion). so i need the key of ver 10 upgrade.
(i know ver14 doesn't work on 10.8.5) anyway please check and give some idea. thank you very much....

 

@황성제,
Thank you for the provided info.
Your key has been reset once again and let us know how it works.