Error occured when installing Parallels Hypervisor

sirdir · Apr 4, 2006

Hi!

I get

Error occured when installing Parallels Hypervisor

Setup cannot be continued

when I try to upgrade to Parallels Workstation 2.1.
2.0 worked perfectly. Any Ideas?

Regards

Patrick

tgrogan · Apr 5, 2006

Were you really doing an 'upgrade'? What is your Host OS?

sirdir · Apr 5, 2006

tgrogan said:
Were you really doing an 'upgrade'? What is your Host OS?

Yes I was. But now I deinstalled Parallels und tried to install again. But that didn't work. Host OS Is Windows XP. If that helps: I had buyed 2.0 and mixed the keys up until I found out Parallels sent me the correct key for 2.1 via e-mail... but that shouldn't be the problem, I guess...

By the way, I'll be much more interessted in that new to come Product for OS X anyway

tgrogan · Apr 5, 2006

Sorry, can't help with xp problems. But if you first tried to upgrade that may have confused the m$ software. The key shouldn't matter since it isn't used until after the install. Hope you get the OSX product soon.

sirdir · Apr 5, 2006

tgrogan said:
Sorry, can't help with xp problems. But if you first tried to upgrade that may have confused the m$ software. The key shouldn't matter since it isn't used until after the install. Hope you get the OSX product soon.

Well, I hope anybody will be able to help me. It's not that I desperately need Parallels (I have VMWARE as well and I almost always work on the Mac anyway, but it's not nice to have software that doesn't work, is it?

Does anybody know what file is the hypervisor?

Nadine McSim · Apr 6, 2006

We've prepared a separate version at

http://download.parallels.com/stuff/Parallels-Wst-2.1.1672-Win.exe

The only changes in it are in installer. Please download it and try. If
the installation is still unsuccessful, please send us a log file from
the directory you've launched the installer from.

sirdir · Apr 6, 2006

Nadine McSim said:
We've prepared a separate version at

http://download.parallels.com/stuff/Parallels-Wst-2.1.1672-Win.exe

The only changes in it are in installer. Please download it and try. If
the installation is still unsuccessful, please send us a log file from
the directory you've launched the installer from.

Thanks a lot, that worked.

Regards

Patrick

Roaster · Apr 6, 2006

sirdir said:
Error occured when installing Parallels Hypervisor

Hm, what is the Hypervisor? A new product or did I miss sthg. else?

anshar · Apr 6, 2006

Hypervisor is a main virtual machine module which actually controls real hardware instead of primary OS when VM is running.

constant · Apr 6, 2006

.
And all the time I was thinking it was a piece of glass that just wouldn't sit still.
.

wackyspat · Apr 7, 2006

Same problem, clean install

FWIW, I experience the exact same error message when installing build 2.1.1670 on XP-SP2 on a Dell Latitude D810 which has a Pentium-M CPU and 2GB RAM. Build 1672 installed without any problem.

lhertig · Apr 22, 2006

I had the same problem.

built 1672 was the solution. I think it would be worth to publish it on your download site

regards
Lukas

jpolous · May 29, 2006

1672 Works for me to..

Tried to install trial on 2 pcs, Intall would not work. But 1672 install works. The download should be updated on the site. I'm planning on buying it, but I definately would not if even the install didn't work!