Ethernet driver not installed

Discussion in 'Installation and Configuration of Parallels Desktop' started by Jacky Bendayan, Sep 11, 2010.

  1. Jacky Bendayan

    Jacky Bendayan Bit poster

    Messages:
    3
    After having successfully upgraded from PD5 to PD6, on first start, my previous Win XP SP3 VM was unable to install Parallels Ethernet Driver during Parallels Tolls Install.

    I tried to reinstall Parallels Tools, deleted the device and forced Windows to rescan the hardware, selected manually the Parallels Ethernet Driver, inserted my original Win XP CD... to no avail.

    Where do I go from here ?

    Thanks for your help
     
    Jacky Bendayan, Sep 11, 2010
    #1
  2. Elric

    Elric Parallels Team

    Messages:
    1,718
    Could you please start the VM (it is not necessary to reproduce the issue) then click menu of Parallels Desktop "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.

    This should allow us to understand the root of problem.
     
    Elric, Sep 12, 2010
    #2
  3. Jacky Bendayan

    Jacky Bendayan Bit poster

    Messages:
    3
    Still not solved after installation of last version : ParallelsDesktop-parallels-en_US-6.0.11822.604190
    Difficult to do anything without net access from the PC side...
    Thanks for any help
     
    Jacky Bendayan, Oct 15, 2010
    #3

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