Free 3.0 upgrade

soundevolution said:
I got mine too.

At first I was very frustrated. Parallels referred me to Element5 who referred me to Nova Developments who only deal with customers from US & Canada. Back to parallels.

Eventually it all came through, and now I'm a happy customer again!
Click to expand...

Can you post links and places you went to go through this process? I'm waiting to hear back from order-support and I have a feeling they're just going to tell me to do what you did. If i can get a head start that would probably save me some time.

Thanks.
 
Wow, this is really feels like a slap in the face. I still haven't received the upgrade key, but I got an email from Parallels saying I can get it at $10 off for only $69.99 if I buy today (until June 19th). What the *@#$%!???

Didn't I read somewhere that they claim they are having problems sending out keys because of the huge volume, but now they can send out these buy me now or pay more later email to everyone subscribed?
 
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Free Upgrade..

I also purchased Parallele from Amazon.co.uk in May and was pleased to read that they're providing a free key for 3.0.

Have I heard from them ? ........ nope

I tried emailing numerous email addresses but got no repsonse so I tried a web support call. I received a web support no in an automated reply and a comment that they'll respond within 3 business days... it's now been 5 !

They have a fantastic product but seem to be let down by their administration and support sides - I hop they're not this bad if anyone finds a showstopper of a bug ;)

Charlie G
 
And now I got an email from Nova saying the following:
#############
Your Parallels Desktop 3.0 free upgrade has been processed and approved. You will receive a download link via the email address you provided once Parallels Desktop 3.0 becomes available later this month.

Thank you,

Nova Development
#############

Seems odd since 3.0 is already out. Any ideas?
 
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