Getting Black Screen (Windows 10)

Discussion in 'macOS Virtual Machine' started by FrankB14, Jan 18, 2022.

  1. FrankB14

    FrankB14 Bit poster

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    I am getting a black Screen on Parallels 17.1.1 and Mac 12.1 when I start my Windows 10 Machine. In the Night, there was an update for my Mac and now, my Windows 10 is not working.
    Has anybody an Idea what to do? Can't reach somebody from Support.
     
  2. EdwardOkduduM

    EdwardOkduduM Bit poster

    Messages:
    1
    I have also the same problem. can any body help me
     
  3. DebasmitaM

    DebasmitaM Forum Maven

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    1,142
    Hi, are your using M1 Mac or Intel Mac?
     
  4. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, kindly provide us detailed information of the issue you are facing to assist you further.
     
  5. NicholasP5

    NicholasP5 Bit poster

    Messages:
    1
    I contacted support and was told they know about it and wait for update.
    If they know about it, it's strange they don't post anything here to let us know about what they are doing....and more importantly, what we should be doing about it.
    This would be a good opportunity for Parallels Support to post something - immediately. Just saying.....
     
  6. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, please refer to the KB article for resolving the issue.
     

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