Getting Black Screen (Windows 10)

F

FrankB14

Bit poster
I am getting a black Screen on Parallels 17.1.1 and Mac 12.1 when I start my Windows 10 Machine. In the Night, there was an update for my Mac and now, my Windows 10 is not working.
Has anybody an Idea what to do? Can't reach somebody from Support.
 
FrankB14 said:
I am getting a black Screen on Parallels 17.1.1 and Mac 12.1 when I start my Windows 10 Machine. In the Night, there was an update for my Mac and now, my Windows 10 is not working.
Has anybody an Idea what to do? Can't reach somebody from Support.
Click to expand...
I have also the same problem. can any body help me
 
FrankB14 said:
I am getting a black Screen on Parallels 17.1.1 and Mac 12.1 when I start my Windows 10 Machine. In the Night, there was an update for my Mac and now, my Windows 10 is not working.
Has anybody an Idea what to do? Can't reach somebody from Support.
Click to expand...
Hi, are your using M1 Mac or Intel Mac?
 
I contacted support and was told they know about it and wait for update.
If they know about it, it's strange they don't post anything here to let us know about what they are doing....and more importantly, what we should be doing about it.
This would be a good opportunity for Parallels Support to post something - immediately. Just saying.....
 
NicholasP5 said:
I contacted support and was told they know about it and wait for update.
If they know about it, it's strange they don't post anything here to let us know about what they are doing....and more importantly, what we should be doing about it.
This would be a good opportunity for Parallels Support to post something - immediately. Just saying.....
Click to expand...
Hi, please refer to the KB article for resolving the issue.
 
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