Gray apps in coherence mode

Discussion in 'General Questions' started by SelenaP1, Nov 16, 2019.

  1. SelenaP1

    SelenaP1 Bit Poster

    Messages:
    1
    Hi all:
    Recently, Parallels is showing fully grayed out boxes for MS Office apps and most other apps in Coherence mode. I have tried re-insalling Parallel Tools and the "Display Adaptor" options.
    I am running Windows 10 and Parallels 12 on a Macbook Air, Catalina OS. Everything was working fine, but seems when I upgraded to Catalina things started graying out. Perhaps it is a coincidence....any suggestions?

    Thanks in advance.
     
  2. Abhishek@Parallels

    Abhishek@Parallels Staff Member

    Messages:
    35
    Hi, Parallels Desktop 12 is not optimized for macOS Catalina. I would recommend you to Upgrade to Parallels Desktop 15. You can try to install a 14 day trial period to check if it works properly. Refer to instructions from https://kb.parallels.com/124250 to download and install version 15.
     

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