Have active subscription until 2023.... but getting nag messages to resubscribe

Discussion in 'Parallels Toolbox for Mac' started by BillG7, Jul 31, 2022.

  1. BillG7

    BillG7 Bit Poster

    Messages:
    1
    It's saying I only have 5 days left in the grace period and then I get Toolbox shut down. How can I rectify this?
    Bill
     
  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello Bill, please provide us with the email address with which you have activated your Parallels Desktop for Mac license so that we can check this further. Thanks.
     
  3. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello Bill, we have deleted your previous message as you have provided your email address, we can see that you have Parallels Desktop for Mac Pro Upgrade license till 2023-07-29.
     
  4. TonyS15

    TonyS15

    Messages:
    2
    I'm having this same issue. I've tried downloading the installer, but it also says my trial has expired.
     
  5. TonyS15

    TonyS15

    Messages:
    2
    Please ignore, found the way to activate.
     
  6. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    We are glad that your issue is resolved. Please let us know if you have any additional questions.
     

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