Help. Can`t create new connection.

Discussion in 'Parallels Client for Mac' started by Alexey2, Feb 15, 2016.

  1. Alexey2

    Alexey2

    Messages:
    4
    Hi!
    In Parallels Client on MAC 10.11 last updates version 15.0.3730 I can`t create more than one connection to server with the same IP or domain name evan if I insert different connection ports. Program show the error screen with "Server name is busy".
    How can I fix it? Please help!
     
  2. Grant.dryden

    Grant.dryden

    Messages:
    2
    Hi Morevalar

    I have seen this as well, however not all is lost, this happens on windows based computers. Windows will only let you save the one set of credentials per domain/server name. It seems that 2x have followed suit. There is a way around this but is does require some extra set-up to your DNS/ Network.

    Most of our Domain DNS entries are set-up to accept anything before the domain name so server.com and user1.server.com can resolve to the same IP address. This is set-up with and A record of * that points to the correct IP Address.

    There are 2 ways to get around this if you point directly to the IP address,
    1) set-up specific entries in your host file, however this would need to be set-up on every computer and re-setup if you reinstall.
    or
    2) you may need to get Remote Desktop managing software that would allow you to save multiple set-ups to the same domain/IP .

    I will not mention any here however a quick Google search will point you in the correct direction.
     
  3. sergin

    sergin

    Messages:
    1
    I have the same problem. Any solution?
     
  4. Alexey2

    Alexey2

    Messages:
    4
    I'm using Mac OS... Still waiting for fix solution! Admins, anyone? Please..
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,261
    Hi, did you try this KB?
    Let us know the results please.
     
  6. SiennaS

    SiennaS Bit Poster

    Messages:
    3
    Hey!
    I have tried it yesterday. Still no effect at all. I tried to open my blog to write an article, but it still has no connection :(:(:(
     
  7. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,140
    You need to specify an alias for each connection to the same server. This will allow to save it in the list of available connections: Also check this article for more info.
     
  8. yoitam

    yoitam Bit Poster

    Messages:
    2
    THANK for your help. I also had the same same issues. I dumped upon this while searching for solution on the web. You are the lifesaver guys.
    Cheers!!!
     
  9. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    604
    Hello yoitam! Nice to know that it was helpful, Please feel free to reach us any time for any queries regarding Parallels.
     
  10. yoitam

    yoitam Bit Poster

    Messages:
    2
    Hallo, Ok Aj@Parallels, I will definitely get in touch in case I have an issue or queries. So far am contented

    Thanks
     

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