How Frequent License Key Prompts Can Negatively Impact User Experience

[ngochuyenb]

What if there was a revolutionary idea to stop asking me for my license key almost every month? I have been asked for it three times since I installed the software and it's becoming frustrating, especially since my key hasn't changed. If this continues, I may have to uninstall the software

 

[Avinash Bundhoo]

Hello,

Thank you for your feedback.

Kindly provide with the following information:

1. How are you getting notification? Please share screenshot.
2. Do you have any VPN connection?

Also, please generate a technical data report by following the steps below:

1. Click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data...)
2. Wait for the report to be generated. Add a detailed issue description, your name and email address and click Send Report:
3. Once the report is sent successfully, write down its ID number and pass it to us.

Thanks