How to fix mouse problem while running Parallel 12 Window on Mac

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KarlL3

Bit poster
I just start using Parallel in the past few weeks and it seems that I got the command mistake like the mouse got trap in the parallel. I tried to update it to the latest version which is Parallel 12 but the problem still not fixed. Is there anyway I could fix this problem? Thank You
 
When I use the Parallel, the mouse got freeze and ask me to type Control+Alt. When I did that, I can move the mouse around again in Mac IOS. However when I tried to use Parallel, it still has the same problem like that.
 
KarlL3 said:
When I use the Parallel, the mouse got freeze and ask me to type Control+Alt. When I did that, I can move the mouse around again in Mac IOS. However when I tried to use Parallel, it still has the same problem like that.
Click to expand...
Please reinstall Parallels Tools and change the mouse setting to (open virtual machine Configuration -> Hardware -> Mouse & Keyboard) "Don't optimize for game".
 
Swati@Parallels said:
Please reinstall Parallels Tools and change the mouse setting to (open virtual machine Configuration -> Hardware -> Mouse & Keyboard) "Don't optimize for game".
Click to expand...
I got a problem like this but I can't find how to post a new message, so I put it here.
Recently in my VM, both win10 and ubuntu, when I click-move or double click my mouse or touchpad, the command key will transfer to the VM, then in win10, the win-key will popup the start menu, in ubuntu, there's a same problem. My mouse or touchpad is OK, and I've tried to change mouse config, but all of these are useless, please help me.
 
Greetings, I am running Mac OS High Sierra and Parallels 13. The cursor of the mouse is visible in both Windows and Mac OS. When I click in Windows the cursor disappears and I am prompted to Ctrl + Alt to free the cursor. I have tried switching the game modes and auto detect. Any recommendations?
 
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