I could not activate/change the license on the new mac. Version 10

Discussion in 'Installation and Configuration' started by Pedro10, Feb 8, 2019.

  1. Pedro10

    Pedro10

    Messages:
    1
    Hello!

    I buy a new mac, and could not activate the license on the new on, I saw an article (https://kb.parallels.com/123958 )explain How I disable de license in the old mac but doesn't works, doesn't have the steps on my version 10.
    Please help me.
     

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  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    753
    Hello Pedro10, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     

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