I do not understand why my mouse does not work.

[CarolinaS]

Windows computer mouse does not work. I tried everything, it remains to appeal to you. My mouse buttons are messed up and some of them just do not work. Checked on another device, I have a tablet and laptop, everything is in order.

Regards, Carolina.

 

[kat]

Please update Parallels tools following these instructions.

 

[LuisP9]

Windows computer mouse does not work. I tried everything, it remains to appeal to you. My mouse buttons are messed up and some of them just do not work. Checked on another device, I have a tablet and laptop, everything is in order.

Regards, Carolina.

Carolina, have you fixed it? Because looks like I have the same problem and don't quite understand what's wrong on my part...
Regards, Luis

 

[Maria@Parallels]

Carolina, have you fixed it? Because looks like I have the same problem and don't quite understand what's wrong on my part...
Regards, Luis

Hi, could you please explain the issue in more details?

 

[CarolinaS]

Please update Parallels tools following these instructions.

Thank you very much, this instruction really helped me!

 

[DavidS66]

If you have a wireless mouse, then I would advise you to try the following:

1. Check and reset power
   
2. Reset connection
   
3. Check for Windows Updates
   
4. Restart your device

 

[kat]

CarolinaS

Thank you very much, this instruction really helped me!

Your welcome, I am glad I could help.

 

[RainaR]

First, try turning mouse acceleration on and off in your system settings. Head to Control Panel > Hardware & Sound > Mouse. Select the Pointer Options tab. Uncheck the Enhance pointer precision box to turn acceleration off.