I want to move Parallels desktop 10 to my new mac

I cannot find menu called Account & License please help

 

Hi scrip zero,
If you are looking for license information on Parallels website L
Parallels.com>log into my account>this will take you to your Dashboard>Under Parallels Desktop for Mac>legacy licenses you will find your old licenses there.
If you are referring to information on your mac, open parallels>about Parallels desktop>Account & licenses

 

I cannot find Account & License on MAC
I want to deactivate my old mac license and move to new mac

when using Key to activate in my NEW MAC the error show "Unable to confirm the product license." reach maximum....
please help

 

Hi
Under your Account & Licenses (by where your email address is) there is a dropdown menu select sign out. Once you have signed out you should be able to use the license on a different mac. You will need to activate on the new mac.

 

Hello no menu call Account & Licenses cannot sign out

 

click on About Parallels Desktop> Account & Licenses should be bottom right. >next email top right

 

Still cannot find Account & Licenses

Can you just deactivate my license for me please

 

Unfortunately I cannot, deactivate a license, and I no longer have Parallels 10 (I am using a somewhat newer version which gives me the ability to sign out) I think that there is a thread for this I will check and post a link (to that thread) you could also contact customer support.

 

I believe that this would be the right thread for you: https://forum.parallels.com/threads/need-to-move-license-for-parallels-desktop-10-to-new-mac.341468/

 

Thank for your help

 

Sorry I couldn't have been more help.
kat

 

It's alright, I will try the other way

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online