Need to move license for parallels desktop 10 to new mac

Hi,

Please disable the currently active key for PD version 10 on the backend.

Thanks

 

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hi, I have re-installed a computer and need to reactivate Parallels. Please could you assist.

 

We are unable to find any license under the current email. Please provide us the license key or email in a private message to check.

 

Hello haydn,
The key you have is Parallels Desktop 9 for Mac. Are you trying to use Parallels Desktop 9?

 

Hi

Yes that is the version I have.

 

You can activate Parallels Desktop 9 without issues. Let us know if you are facing any issues.

 

I have Parallels desktop 10 on an old machine that will not boot up due to my daughter throwing a cup of water on the keyboard.
How do get PD 10 running on my new laptop. When I enter the activation key on the new laptop it says it is already used on another computer. The original computer is now dead.

 

Hi @GregC7 , we have made the necessary changes.
Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Thanks for the prompt reply. Using the terminal command it worked!

 

Hello @GregC7 You're Welcome! We are always here to help you.

 

Hi

I need to license my copy of Parallels 10 on a new Mac as my old one was stolen. please could you reset the key.

 

Hi @haydn, please check your private message and reply with the license key to change the settings.

 

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hello, I am in same situation, upgraded my laptop, and now can't activate it again. Can you please disable the last activation under this email address ?
Thanks,

 

Hi @MuratY1 .
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hello. I also need to move my Parallels Desktop 10 to a new Mac. Can you please disable the license key for the old Mac so I can reactivate on the new.
Thanks.

 

Hi @AlanA5 ,
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hi team

I am having the same issue, moved computers and didnt realise I needed to deactivate the older one (the OS was wiped completely so I cant deactivate). Can you please do this at your end.

 

Hello @AnthonyW4, We have made the necessary changes, please follow the below steps to activate the Parallels Desktop.
1. Quit Parallels Desktop.

2. Open Terminal (Finder > Applications > Utilities > Terminal.app)

3. Execute the command: prlsrvctl activate-license-online