Installation/registration: message "Check your Internet connection..." appears

Discussion in 'Installation and Configuration' started by Parallels User, Aug 31, 2022.

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  2. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    145
    Hello @ParallelsU992, Could you please let us know, have you followed the steps referred in this link - activation? And your current host Mac OS is Yosemite? Refer to this link to know about the Parallels Desktop version and Mac OS compatibility. Thanks.
     
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  4. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    145
    Hello, We are requesting you to provide the technical report ID as mentioned in this link to assist you further. Thanks.
     
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  6. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    145
    Thank you for providing the details, Kindly check your DM for further assistance.
     
  7. JLAS

    JLAS Bit Poster

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    8
    Was this issue resolved? I'm having the same problem with activation during install.
     
  8. Jan17

    Jan17 Bit Poster

    Messages:
    1
    Having the same issue today. Tested parallels v11 on Maverics, Mojave, Sierra - always the same "check your internet connection..." error. Clean mac os installation, no firewall no proxy, ports ok, internet connection ok.
     

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