Installed Parallels without Windows 10 access

Discussion in 'Installation and Configuration' started by CeciliaB, Oct 6, 2020.

  1. CeciliaB

    CeciliaB Bit Poster

    Messages:
    3
    Hi, we installed Parallells without Windows 10 access and got this screen. Anyone experienced this and have an appropriate action? Thanks in advance
     

    Attached Files:

  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,504
    You can delete this virtual machine and create a new by referring to this article.
     
  3. CeciliaB

    CeciliaB Bit Poster

    Messages:
    3
    Thanks a lot Ajith, we are missing that Windows 10 icon to chose from when I'm adding New.. from Parallel menu. Please see picture. Thanks for helping us out here Windows 10 where are you.jpeg
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,501
    Please click on the "Install Windows or another OS from DVD or image file"
     
  5. CeciliaB

    CeciliaB Bit Poster

    Messages:
    3
    Hi, that what we did before and then installation got stucked in first picture... So what can we do different this time? Should I download Windows 10 first? And do I need to do something to get iso-file instead of exe etc?
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,501
    You can download Windows .iso and purchase (if need) Windows OS using this KB article
    And then install Windows OS
    Also please share a screenshot of stucked installation window if the issue reoccurs.
     

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