Issues copy-pasting urls in IE 11/Windows 10

R

RobinS3

Bit poster
Since I've updated Parallels Desktop for Mac to Version 11.1.2 (32408), I'm having issues when copy-pasting urls in Internet Explorer 11 in my guest Windows 10 VM. When I single copy an URL from the address bar in IE 11, the url isn't copied. When I copy it twice, it's copied to the clipboard. Same when pasting an url to the address bar from the clipboard. When pasting once, the url isn't pasted, when pasting twice, it is pasted. This is very frustrating.

My host OS is OS X El Capitan 10.11.2 (15C50), Macbook Pro 15 retina early 2013. My guest VM is a bootcamp partition, opened as VM in Parallels. The guest OS is Windows 10 Pro x64, all updates installed. Copy & pasting works fine in all applications in host OS & guest OS. Also copy & pasting from/to the address bar is working fine in Chrome and Edge (win10). I'm only having problems with IE.

Who is having the same issues? Support, can you help me with this?
 
Yes, I have the same issue with my Mac, Host OS is OX El Capitan 10.11.3 MacBook Pro (Retina, 15-inch, Late 2013), Guest OS Windows 10 PRO x64 updated, Parallels Desktop Version 11.1.2 (32408)
Thanks
 
Hi Robin,
I guess no one on the forum has ideas why it's woking this way on your Mac.
I'd recommend contacting Support (open a support ticket) and report this issue.
 
Having the same issue. Opened a support ticket. If anyone makes any progress, please let us know.

Support, let us know of any updates. This bug is affecting production. Thanks.
 
Dinesh, thanks for responding. Support contacted me for an online troubleshooting session. After an hour and a half, support determined the following:
"Based on our conversation, I understood that you were experiencing issues using copy and paste function in Virtual Machine.
During the remote session, we found that copy and paste function is not working only in Interner Explorer URL-bar.
The issue you have reported is not directly related to Parallels Desktop for Mac. This is a Windows OS issue which is also possible to occur on real Windows PCs. We tried our best in attempting to troubleshoot this in accordance with the Microsoft support documentation available on the web but were not successful.
You may either contact your local administrator or request assistance from the OS vendor directly.
For more information please refer to the Scope of Parallels Support: http://www.parallels.com/fileadmin/docs/support/Scope_of_Parallels_Support.pdf "

We are going to open a support ticket with Microsoft. We were able to update Windows 10 until we duplicated this issue on another computer using the same Parallels setup as my computer. I will follow up if Microsoft responds to the issue.
 
Maria@Parallels said:
Issue has been related to the Interner Explorer. Do you have the same behavior? Or may be you can provide us with other description.
Click to expand...
I have the same issue. latest windows 10. parallels 11.2.1 (32626)
Setting keyboard to "Optimize for games" didn't change it. Sometimes it works if I actually use the true windows 'control' shortcuts, but never if I use the mapped Mac 'command' shortcuts... (those work fine everyplace else) I don't know if the new v12 fixes things, I can't use it on my 3 monitor system in full screen. I get 1 space for each display... (I don't use Apple's separate space for each display)
 
Maria@Parallels said:
Issue has been related to the Interner Explorer. Do you have the same behavior? Or may be you can provide us with other description.
Click to expand...
I checked with my IT. "
I was able to test the key command copy and paste on a laptop. I copy and pasted via Control C and Control V URLs from a Word document into the address field of IE 11.545.10586.0 running Windows 10 Home on a 1.60 Ghz, 4 Gig RAM Lenovo PC.
The issue doesn't seem to be present so either it is something that only affects the Win10 Pro versions or Parallels is causing the problem."

This appears to be a Parallels issue.

Parallels Support, could you please look further into the issue?
 
I didn't check if this was fixed in P12, because I can't use 12 at all they way the broke it so badly. (It's Apple's fault ultimately, because Steve Jobs is dead and the idiots are running free making dumb decisions on Mac OS)
 
Same here, pasting works fine in Edge but not in Internet Explorer. My workaround is to right-click the address bar and paste using the shortcut menu. This works fine.

Curiously enough, I can type fine, press delete, etc, it's just the clipboard shortcuts which don't work.
 
Dinesh@Parallels said:
Hello PatrickR2,
Please open Virtual Machine configuration -> Hardware -> Mouse & Keyboard -> Set keyboard and mouse settings to "Optimize for games" and check how it works!
Click to expand...
Thank you this is working. How come parallels support team dowsn't test this? İt is not related to internet Explorer and copy paste was working earlier. It also work on my Windows PC. The problem is related to Parallels and above is the workaround.
 
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