Key Activation Not Working

Discussion in 'Installation and Configuration' started by BelloS, Mar 22, 2021.

  1. BelloS

    BelloS Bit Poster

    Messages:
    1
    Hi. Every time I try to activate my Parallels account on a new mac, I get this error message: "This key cannot be used to activate parallels desktop". There is no information anywhere as to what the issue is. If I could get some help that would be appreciated!
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, could you provide us with the screenshot of the issue please?
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    What is your Parallels Desktop version?
     

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