Launching Problem!

C

climber83

Bit poster
Parallels is a wonderful product that I am having a very difficult time using. I have probably spent over $200.00 trying to get it to work and I am not being very successful at it. It worked for about 7 days and now whenever I try to launch the application it says that there was an unexpected problem, and was forced to close down. I am given three options: ignore, report, or relaunch. The program will not relaunch even after restarting and rebooting the computer (that used to work) and I am getting very frustrated with this product. If anyone can help me solve my problem it would be most appreciated.
 
Same problem - error in launching

I've been a PC software developer for many, many years and decided to but a mac book recently. So I am completely new at this.

i just installed parallels as well and I keep getting the same error as climber83.

How do I install Display Link drivers?
 
No, Display Link drivers can prevent Parallels to start
I need details a bellow:

* Parallels Desktop version and build: Parallels Desktop- -> About Parallels Desktop
a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
* Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
or ~/Library/Parallels/bugreports/

* /Library/Logs/panic.log
or ~/Library/Logs/CrashReporter/Parallels.crash.log from the Mac side;
 
Process: Parallels [149]
Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
Identifier: com.parallels.desktop
Version: 3.0 (3.0 Build 4128.0)
Code Type: X86 (Native)
Parent Process: launchd [76]

Date/Time: 2008-08-13 12:10:12.257 -0500
OS Version: Mac OS X 10.5.4 (9E17)


Build is to old
Please download build 5608 following link bellow:
http://download.parallels.com/v3/en/GA/Parallels-Desktop-5608-Mac-en.dmg

and reinstall Parallels Desktop as described in kb
http://kb.parallels.com/en/4790
 
Launching problem at install

Hello,

I have followed the instructions to the above posting.... and still I am not able to install.

I am using Parallels Desktop 3.0 for Mac Premium Edition. I am trying to install on an iMac OS X version 10.5.5.

I am getting the following error message: "The application Parallels Desktop quit unexpectedly after it was relaunched."

I am a novice at this... but is seems to me that the information requested requires that I can even get into the program once! Which I can't! Please can someone help me in English?

(* Parallels Desktop version and build: Parallels Desktop- -> About Parallels Desktop
a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
* Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
or ~/Library/Parallels/bugreports/ )

Thank you.
Jodie
 
Parallels Desktop- -> About Parallels Desktop
Mac HD-<username>-Documents-Parallels-<VM name>-<GuestVM>.pvs
* Archive of Mac HD - Library-Parallels-bugreports(right click on folder --> Create Archive)
or Finder - <username>-Library-Parallels-bugreports

You can create ticket in support and support will send you video how to collect logs
 
ticket?!

John,

If by ticket you mean spend $30 to even open a program?! How bout this... I return my program, get my money back and just go ahead and by the mac version of the program that I had purchased this program to accomodate.

If my frustration is not justified, and what your really meant is that you would offer a way for me to upload a program on to a BRAND NEW computer for the cost of the program that I paid for but CANNOT use... than I apologize.


Please clarify.

Best,
Jodie
 
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