Licence renewal...

Discussion in 'General Questions' started by Bibi Fricotin, Apr 22, 2020.

  1. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    39
    Every day I am reminded to renew my licence, I don't want a PRO licence. How can I change it to a regular licence? I only upgrade every 2 or 3 years.
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hello, you can go to the parallels.com and choose "upgrade to the newest version" and then choose "Parallels Desktop for Mac" (for Home and Student use)
     
  3. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    39
    OK but I don't want to upgrade and pay another $50, I intend to keep this version for another year or two. I just want to go back to the standard version I've had for 7 or 8 years. I am not sure how I ended up with the PRO version anyway.
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    you can turn off the Parallels Desktop subscription autorenewal and install your standard version.
    Please let me know if it's not that case.
     
  5. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    39
    When I do so I have to go to My account where they ask me for my key and I don't know where it is, I apreciate your help but at this stage I am getting a bit tired of the whole process .
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Did it ask about your license key?
    (sorry for the any inconvenience, but you can turn off the autorenewal from your side only.)
     
  7. Bibi Fricotin

    Bibi Fricotin Bit Poster

    Messages:
    39
    I gave up and bought the Standard-Home version, hope there is not a v-16 around the corner.
     
  8. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    If you would like to get a refund of your previous purchase, please let us know the order number.
    Thanks in advance.
     

Share This Page