license issue

Discussion in 'General Questions' started by JohnT21, Apr 8, 2021.

  1. JohnT21

    JohnT21 Bit Poster

    Messages:
    1
    My VM can't be open, I have purchase license on Dec 2020 1 year pro.
    The license portal say my license have connect to another account which doesn't correct.
    Any advise to correct the license?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello, could you provide us with your license key, Parallels Account email address and your purchase order number please?
     

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