Good morning,
apologies if I'm posting in the incorrect section, but I didn't find one for activation support.
I just accidentally a retail box serial number, to the incorrect account.
Reason why, is when I registered for the demo, I probably wrote the incorrect email. After weeks of trial, I've got my license, I filled it in Parallels Desktop, but I just realised that it has been associated to the wrong email/account. I'm not in the condition to gain access to such email, and I can't even register it, as it is apparently already in use from a Chinese? user. I can't even contact Parallel support, probably because I don't have any license associated to my personal (correct one) account.
Please can anybody help? I just literally wasted a serial number if I'll not be able to contact the support and explain the situation.
Kind regards
apologies if I'm posting in the incorrect section, but I didn't find one for activation support.
I just accidentally a retail box serial number, to the incorrect account.
Reason why, is when I registered for the demo, I probably wrote the incorrect email. After weeks of trial, I've got my license, I filled it in Parallels Desktop, but I just realised that it has been associated to the wrong email/account. I'm not in the condition to gain access to such email, and I can't even register it, as it is apparently already in use from a Chinese? user. I can't even contact Parallel support, probably because I don't have any license associated to my personal (correct one) account.
Please can anybody help? I just literally wasted a serial number if I'll not be able to contact the support and explain the situation.
Kind regards
