Losing astronomy cameras after update

Discussion in 'Windows Guest OS Discussion' started by jrcpvaz, Aug 3, 2021.

  1. jrcpvaz

    jrcpvaz Bit Poster

    Running Windows 10 Pro as guest OS on a 2015 MacBook Pro running macOS 11.5.1
    I have two astronomy cameras that have always worked.
    Atik Infinity
    Atik 460ex
    With this latest update, when I connected a camera, I saw a different window which wanted to know if I should always allow Parallels to access the device. I said yes.
    When I then go to USB devices to connect the camera, I no longer get a check mark indicated that the camera is connected. And my astronomy apps (any of them) cannot connect to the cameras.
    I thought it might be a USB hub that I was using, so I connected the cameras directly the the MacBook Pro. Same problem.
    I thought it migh be the USB cable, but each camera has its own cable.
    It is not my USB port, because
  2. jrcpvaz

    jrcpvaz Bit Poster

    Well, I have no idea what happened last night. Today, everything is working. I made no changes to anything.
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Hi, please sorry for the delay in response and let us know if you have any additional questions.

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