M1 Installation Issue - Windows will not connect to internet

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by ScottS36, Jan 28, 2021.

  1. ScottS36

    ScottS36 Bit poster

    Messages:
    4
    Windows does not connect to internet. Was able to install Quickbooks but cannot connect to internet along with EDGE and another application.
    If removal is required, please give link to instructions along the reinstall instructions.
     
  2. kundanno

    kundanno Hunter

    Messages:
    182
    have you tried the different network sharing modes in parallels? Also when you run "ipconfig /renew" in cmd on windows, what does it say?
     
  3. PastorM

    PastorM Bit poster

    Messages:
    4
    you must have to change the internet`s preference in your VM every time you turn on your VM.
    upload_2021-1-30_14-56-18.png
     
  4. PastorM

    PastorM Bit poster

    Messages:
    4
    Check how the status change.
    upload_2021-1-30_14-57-58.png
     
  5. PastorM

    PastorM Bit poster

    Messages:
    4
    Finally if you want you can change again to "Red compartida (recomendado)"
     
  6. JoelS9

    JoelS9 Bit poster

    Messages:
    19
    Where do you find these options?
     
  7. Elric

    Elric Parallels Team

    Messages:
    1,712
    I'd appreciate if someone who can stabily reproduce the problem that requires switch shared<->bridged could contact support to agree about a remote session. We don't have local reproduction and we'd really like to investigate and fix the issue. Post me via private message the ticket number,
     
  8. TimothyU

    TimothyU Bit poster

    Messages:
    1
    I solved a similar problem on macOS M1 (11.3.1) by disabling IPv6 on my network.

    It seemed to resolve the issue immediately, but I've not worked out yet whether the problem lies with the preview build of Windows (21354) or Parallels (16.5.0). A brief packet capture suggested that DHCP requests from Windows never made it as far as the host's network interface.
     
  9. JacobB13

    JacobB13 Bit poster

    Messages:
    1
    Hi guys, I've tried all fixes and nothing is working for me. I constantly have no internet connection on my VM while it work perfect in my Apple M1 so I'm more then willing to help you with the remote session. I've contact support last week and still no response!
     
  10. ChrisO9

    ChrisO9 Bit poster

    Messages:
    1
    I'm same as well Ticket:2966428 Tried to send Private message but found no option to do such.

    Thanks
     
  11. JoelS9

    JoelS9 Bit poster

    Messages:
    19
    I managed to solve the problem with help from Elric as well as from Intego: I had to turn off the Intego NetBarrier, and Windows 10 immediately connected. I haven't tried the IPv6 trick reported by TimothyU.
     
  12. Ivan31

    Ivan31 Bit poster

    Messages:
    1
    Deactivating Kaspersky Internet Security also solved the problem for me.
     
  13. ColinA4

    ColinA4 Bit poster

    Messages:
    1
    Tried all of the above--nothing works. Any assistance would be appreciated.
     
  14. Mikami

    Mikami Bit poster

    Messages:
    6
    changing to default adapter works for me, thanks, nice work!
     
    Maria@Parallels likes this.
  15. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hi,
    could you collect the tech report once the issue reproduced and post the report's ID here please?
     
  16. rxspokane

    rxspokane Bit poster

    Messages:
    2
    I also have the same problem. When installing windows i can't go past the "connect Internet" part without choosing the other option -"I dont have internet"
     
  17. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Hello,
    Could you share with us your Parallels Desktop and macOS versions?
     
  18. rxspokane

    rxspokane Bit poster

    Messages:
    2
    I am using parallels 16 (brand new download) and Mac OS 11.3.1
    It is a MacBook Air with M1 chip
    Thank you
     
  19. Elric

    Elric Parallels Team

    Messages:
    1,712
    The issue with firewalls/antiviruses should be fixed in just released macOS 11.5
     
  20. StephenM20

    StephenM20 Bit poster

    Messages:
    9
    I am using parallel 17 macOS 11.6 on a MacBook Air M1. Beyond thing is when I first installed everything over Wi-Fi everything worked perfect. For a moment I was impressed. Then the next morning came and I spun up my virtual instance of windows 11 and had no Internet I also discovered that MacBook Air host had no Internet outside of your application. If I spin up your app I can access the Internet on the MacBook, however as soon as I launch the VM Internet dies and even when I remove the VM and close it down the Internet is still dead I have to close your app in order for the Internet to be restored instantly. I've went through all the settings and followed everything everyone else is done here. This is September 2021, I can't believe there's not a solution yet. Please advise. On the positive side if I'm connecting on a wired connection everything runs fine it's just trying to run it over Wi-Fi. And the whole purpose of having a laptop is reportability I cannot be wired forever. On a sidenote I can change the adapters on the VM and it's not consistent but I can get Internet, however the host is dead in the water and cannot get Internet , I believe I tried the default setting. But in any case using any other setting post and VM gets no Internet I have to close the program down to restore Internet to my host machine. Again this is over Wi-Fi. Please fix
     

Share This Page