M2Pro Macbook Pro Parallels 18.2 - missing: Microphone (Parallels Audio Controller)

B

BERNDW1

Junior Member
Dear team,
new MacBookPro & New installations of
Parallels Desktop for Mac Pro Edition Version 18.2.0 (53488)
Win 11 Pro V22H2
Nuance Dragon Professional 15..
in Device manager the driver:
Microphone (Parallels Audio Controller)
is missing
Been through the forum and have confirmed:
parallels has full disk access / microphone access
parallels tools - reinstalled multiple times
windows allows access for microphone
played with vm settings for sound and camera (default mostly used)
As a result I struggle to use my USB Microphone..
Any help greatly appreciated.
 
If you are facing an issue with your microphone USB, for us to further investigate the issue, kindly provide us with the following information:
1. Detailed explanation, with all steps by steps followed, to reproduce the issue(with screenshots).
2. Screenshot of error message you are receiving (if any).
3. Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thanks
 
Thank you very much for your quick reply.
Error report 422680338
No error messages
Detailed explanation - please see original post.
Microphone (Parallels Audio Controller) is missing and not allowing use of usb microphones.
KR
 
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