MacOS 10.13 wants to install and won't go further

Discussion in 'Mac OS X Guest OS Discussion' started by DinsyP, Nov 9, 2018.

  1. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    Hi People,

    Had created a MacOS 10.13 VM from the Parallels set of MacOS installs. Been working fine, but today produces an installation error and gives me only an option of shutdown or restart. Something in the recent update?

    Andrw
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,249
    Hi @DinsyP , please help us with the exact error message. IF possible, please help us with screenshots.
     
  3. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    Hi Arun,

    Here is a screen shot of the final screen.
     

    Attached Files:

  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,249
    Hi, please let us know the version of Parallels Desktop for mac and your host OS you have installed on your mac.
     
  5. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    Parallels 14.01 on Mojave 10.14
     
  6. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    540
    Please click on the Parallels Desktop icon in the Mac menu bar on the top (it looks like 2 red lines) and select 'Control Center', take a screenshot of the window and reply with the same. Also, provide the file size of the macOS virtual machine.
     
  7. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    Control Centre attached. File size is 21.07Gb
     

    Attached Files:

  8. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,249
    Hi @DinsyP , please click here and check if that helps.
     
  9. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    I want to keep 10.13 on that VM sorry. Might trash and reinstall.
     
  10. Elric

    Elric Parallels Developers

    Messages:
    1,649
    Hi,
    Are you installing from VM with pointing VM Create Wizard to "macOS Install.app"? This kind of errors occurs when Install.app is corrupted, for example incorrectly copied from another disk; this issue is that there are some symbolic links in Install.app and they becomes corrupted if incorrectly copied.
     
  11. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    I'm not actually trying to install. I had installed from the Recovery Partition option in Parallels and run the VM several times, but when I recently tried to run the VM, i got the install error.
     
  12. DinsyP

    DinsyP Bit Poster

    Messages:
    8
    And really weird, I started the VM and when asked to restart because the installer wouldn't work, the VM actually started correctly. Was even able to update the OS. Crossing fingers that this good behaviour continues.
     
  13. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    543
    Hello DinsyP! Perfect, We are glad to hear that the issue is resolved. please check with the performance and if the issue reoccurs then generate a Technical Report ID (refer to http://bit.ly/1lUhbwK for assistance) while the issue occurs/the error message is being displayed (very important) and reply with the report ID number. We'll then investigate.
     

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