My license key is associated with another Parallels account

Discussion in 'Parallels Toolbox for Mac' started by ChizaB, May 22, 2024.

  1. ChizaB

    ChizaB Bit poster

    Messages:
    3
    I'm on a new MacBook Pro and attempting to set Parallels back up. Since my Intel VMs are no longer compatible with my new Mac I'm trying to start a new VM.

    Parallels prompts me for my activation key, and when I enter the key I receive an error message (attached).

    My subscription renewed just a couple months ago and I use Parallels for work. I need Support to contact me ASAP to address this issue.
     

    Attached Files:

  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    643
    Hello.
    Thank you for reaching out.
    Please check your personal message inbox, and reply to us at your convenience.
    Thank you!
     
  3. MaryJ10

    MaryJ10

    Messages:
    1
    This information is beneficial for those who need it. I hope you will make many more posts like this...
     

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