Need to transfer Parallels license to new Mac

Discussion in 'Installation and Configuration' started by GenevieveC, Aug 2, 2018.

  1. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, please pm us with the details? We will need your license key and Parallels Account email address
     
    Abhishek5 likes this.
  2. Abhishek5

    Abhishek5 Bit Poster

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    3
    How do I send Private Message ?
     
  3. LM_2

    LM_2 Bit Poster

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    I have this exact problem. How can I get help?
     
    Last edited by a moderator: Aug 23, 2021
  4. Abhishek5

    Abhishek5 Bit Poster

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    3
    @maria can you plz help ?
     
  5. ABelly

    ABelly Bit Poster

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    1
    Hi Parallels!
    It looks like I have the same issue. I need to transfer a license from one Mac to another. I have ownership and possession of both Macs, but I don't have access to the account used to set up the license. Could you please let me know what steps I need to take?
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

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    196
    Hello, please check your private message and reply us back there. Thanks, Parallels Team.
     
  7. StavrosV

    StavrosV Bit Poster

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    hi, I am also having the same problem with my parallels 11 license, can you help me please?
     
  8. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, please elaborate the issue you are facing so that we can understand better and help you out. Thanks, Parallels Team.
     
  9. StavrosV

    StavrosV Bit Poster

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    6
    Hi, I get the message:
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
     
  10. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, please send your Paralles Desktop license key in private message. Thanks, Parallels Team.
     
  11. StavrosV

    StavrosV Bit Poster

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    6
    hi, sorry, but can't find a way to send private message to you or anyone
     
  12. StavrosV

    StavrosV Bit Poster

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    6
    figured it out, PM sent
     
  13. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, we have done the necessary changes. Please try to activate it now. Thanks, Parallels Team.
     
  14. StavrosV

    StavrosV Bit Poster

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    6
    I am still getting the same error (You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license)
     
  15. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, please try again and let us know if you are able to activate it. Thanks, Parallels Team.
     
  16. StavrosV

    StavrosV Bit Poster

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    6
    hi, I successfully activated,
    thank you so much!
     
  17. Dan24

    Dan24 Bit Poster

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    3
    Hello,

    I'm trying to activate my copy of Parallels but I'm getting the following message:-

    You have reached the maximum number of activations available for your activation key

    How would I go about freeing up the licences for my key? I originally purchased Parallels version 9, but later upgraded to 10. I am currently trying to activate version 10.

    Many thanks,

    Dan.
     
  18. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, kindly send your Parallels Desktop for Mac license key in private message so that we can assist you further. Thanks, Parallels Team.
     
  19. SergioF2

    SergioF2 Bit Poster

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    4
    Io ho 3 licenze di Parallels 10 con 3 chiavi diverse. Una la uso regolarmente, volevo utilizzarne un'altra su un altro PC, ma mi dice che ha raggiunto il numero massimo di attivazioni disponibili. Le 3 licenze sono state acquistate dal mio Istituto e 2 sono state utilizzate da altri miei colleghi che ora hanno disinstallato Parallels, quindi vorrei registrare tali licenze sul mio account e poi utilizzarle su altri PC. Come faccio?
     
  20. SergioF2

    SergioF2 Bit Poster

    Messages:
    4
    Hello,

    I have purchased 3 different licenses of Parallels 10 (3 different activation keys) and I want to use one that was used by another person of my organization and that now is unused.


    The system say me:


    ou have reached the maximum number of activations available for your activation key


    and when I try to register in my account the key the message is that it is already registered.


    How can I do?
     

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