No Menu Icons Since Updating Parallels Toolbox

Discussion in 'Windows Guest OS Discussion' started by SandyG1, Jan 23, 2019.

  1. SandyG1

    SandyG1 Bit Poster

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    I have just updated Version 3.0.0 (2073) of Parallels Toolbox. Since doing so I have lost the majority of my menu icons and spent over an hour trying different application icons back. Icons for programs like Dropbox, Box SYnc, OneDrive would not appear even though the applications were running. Also, Parallels Toolbox and Parallels icons not showing. Preference set to show icons. Parallels Access icon is showing.

    Using Spotlight Search I can open toolbox but the window appears off the screen and no visible icon. The only way to view the Toolbox application options is to change the screen resolution to Scaled - More Space but still no icon.

    As there is no Parallels icon unable to use the Actions menu and options like switching to Coherence.

    I have uninstalled Toolbox and reinstalled but no luck so far

    Help is greatly appreciated
     
  2. KebhaK@Parallels

    KebhaK@Parallels Parallels Support

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    122
    Are you using a standalone Parallels Toolbox or bundle which is included with Parallels Desktop.
     
  3. SandyG1

    SandyG1 Bit Poster

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    Bundled with Parallels Desktop 14 Pro.
    However, after a number of shutdowns/restarts and unistall/reinstall of Toolbox in the last few days, the icons have restored themselves....
     
    Maria@Parallels likes this.
  4. Maria@Parallels

    Maria@Parallels Parallels Team

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    2,874
    @SandyG1 please let us know if the issue reproduce. Thanks in advance.
     
  5. SandyG1

    SandyG1 Bit Poster

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    Maria@Parallels Please see last comment Friday 25th
    Issue has not reappeared
     
    Maria@Parallels likes this.
  6. Ajith@Parallels

    Ajith@Parallels Parallels Support

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    1,981
    We understand that you are not facing the issue anymore. Let us know if the issue reappears.
     
  7. SandyG1

    SandyG1 Bit Poster

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    No repeat of issue as yet. I will inform you as soon as the issue reappears.
     
    Maria@Parallels likes this.

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