Parallels 12 Crash On Launch

Discussion in 'General Questions' started by VW5g7Z4q, Oct 23, 2018.

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My Parallels Desktop 12 is crashing on launch

  1. Yes

    100.0%
  2. No

    0 vote(s)
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  1. ScottB43

    ScottB43 Bit Poster

    Messages:
    4
    Signed up here just to confirm this also just resolved the same issue for me. Not sure why Parallels can't resolve this with an update, probably because it doesn't make financial sense to them but quite annoying that a software just stops working and you have to debug it to find a post from a user with the solution versus the company actually being proactive about it after it was reported with a solution.
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, what is your Mac OS?
     
  3. ScottB43

    ScottB43 Bit Poster

    Messages:
    4
    Big Sur 11.2.3
    Parallels Desktop worked for a year or so until yesterday.
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, Parallels Desktop 12 is not compatible with Mac OS Big Sur 11.2.3. Please refer to this KB article to know the compatibility between the Mac OS and Parallels Desktop.
     
  5. ScottB43

    ScottB43 Bit Poster

    Messages:
    4
    I didn't say I was using 12. I am using 16.
     
  6. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, please provide us with the screenshots of the error message, so that we can resolve the issue. Thanks.
     

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