Parallels 13/Win 10 Creators Update will not install tools.

[Len Mizutowicz]

In High Sierra I am running the latest version of Parallels and completed a clean install of Win 10 Creators Edition in a Boot Camp partition.
Parallels Tools will not install. The installation fails at around 65%. I have researched and attempted every KB article I can find in regards to running sfc /scannow, deleting the registry entries, directories, etc.

 

[Len Mizutowicz]

I attempted to run the install manually from the Temp directory, and the error is:
Failed to install driver prl_boot

 

[Alfena@Parallels]

Hello @Len Mizutowicz , Please follow the steps provided at http://kb.parallels.com/8969 and check if it works.
Thanks

 

[Len Mizutowicz]

Yes I did, which I mentioned in my original post. It does not correct the issue.

 

[PaulChristopher@Parallels]

Yes I did, which I mentioned in my original post. It does not correct the issue.

Hi @Len Mizutowicz, we released a new update Parallels Desktop 13 for Mac Update 2 Hotfix 1(13.2.0-43213) and this update addresses this issue. To check for updates, click on the Parallels Desktop menu on Mac menu bar and select Check for Updates: http://kb.parallels.com/124262