Parallels 19.4.0 Update Windows 11 VM on macOS Sonoma: where did all setting go?

Discussion in 'Parallels Client for Mac' started by NavidM, May 25, 2024.

  1. NavidM

    NavidM Bit poster

    Messages:
    9
    After upgrading to 19.4.0, I have lost the settings and license registrations of my Windows applications. Where can the old settings before the C:\Mac transition be found?
    Thank you in advance.
    Other details:
    Parallels 19.4.0
    macOS Sonoma 14.5
    Windows 11 Pro for ARM 23H2
    Apple Silicon
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    376
    Hello Navid,

    To aid us in troubleshooting this issue, please collect a technical report (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide its 9-digit ID via a reply to this post.
     
  3. NavidM

    NavidM Bit poster

    Messages:
    9
    Thank you. I do not wish to post a technical report containing personally identifiable information in a public forum. I can submit a support ticket later. I am trying to figure out what exactly changed that affected my App Data folder contents, and where I may be able to look for the original content. I was able to manually restore functionality by reverting to a previous system restore point.
     
  4. NavidM

    NavidM Bit poster

    Messages:
    9
    I ended up unregistering Windows from the VM and creating a new VM. The number of path mismatches was simply overwhelming.
     
  5. BrettW6

    BrettW6

    Messages:
    1
    Same issue here - for the last week. Parallels 19.4 on a MacBook Pro M3. Windows 11 Insider build 3646 fails. I built an brand new VM from scratch. Nothing installed on it, no Insider Program and it fails (error 0x800f0845) on KB5037853 update. Given this is pristine install, I can safely rule out AV or anything in Windows causing the issues (except maybe Microsoft did something to the update installer). Seems like a Parallels issue.
     
  6. NavidM

    NavidM Bit poster

    Messages:
    9
    All said and done, I am actually very happy with the end result. The new VM created with Parallels 19.4 logged me in without all the Microsoft account and telemetry crap. I also turned off all Windows telemetry that I could find. Things are way better that ever before. There seems to be a difference in how Parallel now initializes the Windows VM. My experience was definitely worth it.
     
  7. NavidM

    NavidM Bit poster

    Messages:
    9
    I meant to type "... better than ever before..."
     

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