Parallels 6: BSOD with Window 7 64

Discussion in 'Windows Guest OS Discussion' started by Stephen Blaising, Sep 13, 2010.

  1. Stephen Blaising

    Stephen Blaising

    Messages:
    4
    I just upgraded and have had an issue with booting Windows 7 64. I often receive the BSOD, but if I close and reboot, I can eventually get into Windows and Windows runs fine. This was obviously not an issue with running the VM in Parallels 5. Also, I have not made ANY config changes between the using it with 5 and 6.
     
  2. joevt

    joevt Kilo Poster

    Messages:
    1,203
    I got a BSOD once during startup of Windows 7 64 bit after installing Parallels Tools 6 and another time after that also while starting up. Every time, stopping the VM and restarting again works. I'll try to remember to send a report next time if it happens again.
     
  3. Robert Sutter

    Robert Sutter Bit Poster

    Messages:
    6
    P6 Build 11820 Win7 BSOD after upgrade

    Getting the same issue, same situation. Win7 crash report says "During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer." Also tried upgrading to Build 11822 and could not get Parallels tools to install... kept rolling back, even after I tried workarounds in KB and Forum. Any suggestions?
     
  4. reneetheproducer

    reneetheproducer

    Messages:
    2
    Having the same issue of blue screen crashing after installing tools

    I installed Parallels 6 two days ago, but when I updated the tools today my virtual machine kept crashing and giving me the Blue Screen of Death. When I rebooted, Windows solution was to update my BIOS, but I'm not sure how to do that with a virtual machine. The normal upgrade with a Windows PC or laptop doesn't work for virtual machines. I also tried rolling back my CPUs from two to one. I'll see if that has any effect.
     
  5. StephenA

    StephenA

    Messages:
    36
    Me too, but Windows 7 32-bit

    I just had another BSOD on Win 7 32-bit, Parallels 6. Memory_Management. :(
     

    Attached Files:

  6. Robert Sutter

    Robert Sutter Bit Poster

    Messages:
    6
    I just disabled the adaptive hypervisor under the VM configuration and it seems to be running now for 5 hours without BSOD. Before then, it crashed every few minutes. For what it's worth, I also have a VM running Win XP and never had the BSOD. In my case, it seems partial to Win 7.
     
  7. lynmatten

    lynmatten Bit Poster

    Messages:
    24
    Same solution worked with my configuration W7 32 Bit...
     
  8. StephenA

    StephenA

    Messages:
    36
    I just had my 3rd BSOD (win 7 32-bit). So I've also just disabled the adaptive hypervisor and will let you know how it goes.

    What does disabling this do?
     
  9. Robert Sutter

    Robert Sutter Bit Poster

    Messages:
    6
    Blue screen returned

    After a smooth day with the adaptive hypervisor disabled, 2 BSOD's occurred today - each occurring coincident with 2 windows updates.
     
  10. Erik2_again

    Erik2_again

    Messages:
    19
    I just had the same issue using Windows Vista 32-bit. Happened just a little bit after entering my credentials. Restarting the VM and it came back up without issues. I also have the adaptive hypervisor turned on. Then after that Parallels crashed as well so a problem report was created with ID 6705657
     
  11. StephenA

    StephenA

    Messages:
    36
    I had another BSOD this morning (Win7 32-bit). So I disabled adaptive hypervisor this morning at about 9am and rebooted. At 11.30am it BSOD again, memory management error as I posted before. This is really frustrating me now, I need my machine for work and was hosting a webex when in did this!!! :(
     
  12. Robert Sutter

    Robert Sutter Bit Poster

    Messages:
    6
    BSOD again

    Driver IRQL conflict.... can't get rid of blue screen issue. Running MacOS at 64bit but 32bit Win7... maybe this is a factor?
     

    Attached Files:

  13. SNicker317

    SNicker317 Bit Poster

    Messages:
    6
    Same problem

    I had the same problem as you plus some other BSOD messages. Ver 5 was rock solid, 6 is slow as compared to 5. I tried to roll back to ver 5, but it won't accept my reg number as valid. I tried 5 and 6 reg numbers. Hope this gets fixed fast.
     
  14. Kenneth Holley

    Kenneth Holley Bit Poster

    Messages:
    16
    Glad I found this thread. I'm seeing the Win7 0x0000001A memory management BSOD *every* day since upgrading to PD 6 ... never saw a single BSOD with this Win7 VM under PD 5.
     
  15. SNicker317

    SNicker317 Bit Poster

    Messages:
    6
    TWO more BSOD's in under 1 hour

    Here are just some (4) of the latest minidumps. I have probably 20 or 30.
     

    Attached Files:

  16. Herve

    Herve

    Messages:
    10
    same for me, after a problem with the install of the parallels tools I have installed a new vm (2 day of work) and now get blue screens several time a day...

    Get a repport one time only saying:
    During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU)

    I regret having uploaded to parallels 6, since this update I get a problem after another one and spend much time to try to fix than to work, this remember me the famous windows millenium...
     
  17. SNicker317

    SNicker317 Bit Poster

    Messages:
    6
    I have also seen the "...BIOS does not match..." message.

    I removed the Kaspersky virus checker I was running (not the one included in Parallels) and replaced it with AVAST.
    The incedent of blues screens greatly dropped to maybe one every other day. I have nothing against Kaspersky only
    reporting what I have seen.
     
  18. StephenA

    StephenA

    Messages:
    36
    I just had another BSOD. .
     
  19. StephenA

    StephenA

    Messages:
    36
    Another 2 BSODs this morning, both look like the attached image.
     

    Attached Files:

  20. STim

    STim Super Moderator

    Messages:
    945
    StephenA, can you post a problem report (Help->Report a problem)? Please generate it while your VM is running.

    Also, can you share a memory dump with us? It is a file in your Windows located in c:\windows folder and named MEMORY.DMP? It will give much more information about the BSOD.
     

Share This Page