Parallels 9 - Virtual machine hangs

Discussion in 'General Questions' started by HolgerS1, May 2, 2015.

  1. HolgerS1

    HolgerS1 Bit poster

    Messages:
    3
    Hello Support ,
    I have always following with Parallels Desktop 9.0 big problem . The problem is that the virtual machine with Windows 7 shutdown into standby mode or breaks hangs . The wheel on the left turns without countdown ( numbers in the middle ) an eternity and nothing else happens . http://www.schrader-erf.de/parallels.jpg When I break off the VM , it can usually no longer start . The problem occurs in OS X 10.9 and 10.10.
    I 10.10.3 and 7 installed Parallels Desktop 9 a few days ago a new OS X today a new Windows . And again , the problem occurs . Is aware of this problem? Can you please help me?
    Mif Sincerely
    Holger Schrader
    Translated with Google

    parallels.jpg
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi Holger,
    Please follow the steps given below and check how it works :
    • Start Parallels Desktop. Do not launch your virtual machine.
    • From the Virtual Machine's Configure -> Options -> Startup and Shutdown
    • Set the Undo Disks feature to "Discard changes" or "Ask me what to do" and close Configure window.
    • Start the Virtual Machine and check how it works.
     
  3. HolgerS1

    HolgerS1 Bit poster

    Messages:
    3
    Hello Support ,
    Thank you for your response .
    By their tip I could start the virtual machine again . Thank you. Can you please post an update so that the virtual machine is no longer hangs ?
    many thanks
    Holger
     
  4. HolgerS1

    HolgerS1 Bit poster

    Messages:
    3
    Hello Support,
    Unfortunately, I have the same problem which is very annoying.
    Now I work with OS X 10.11.1 and Parallels Desktop 11.0.2.
    In the settings I could not find the Undo Disks feature option. How can I fix the problem permanently.
    Best regards
    Holger Schrader
     

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