Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please try activating Parallels Desktop 11 now.
     
  2. TotoT1

    TotoT1 Bit Poster

    Messages:
    2
    Hi all, same problem here. Changed computer and old one has be reset. How can I do ? Thanks
     
  3. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please check you private message and respond.
     
  4. JustinR2

    JustinR2 Bit Poster

    Messages:
    2
    Hi all, exactly the same issue here. Just reformatted the HD, tried to reinstall parallels 9 and got asked to buy a new license because I have reached the (unspecified) maximum number of activations.. not keen to do that. Is there a solution? Cheers.
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  6. JustinR2

    JustinR2 Bit Poster

    Messages:
    2
    Thanks Ajith - problem solved!
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Glad to hear that! Feel free to reach us anytime.
     
  8. LeslieC1

    LeslieC1 Bit Poster

    Messages:
    2
    Same problem in Parallels Desktop 10.
    Need Help.
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  10. LeslieC1

    LeslieC1 Bit Poster

    Messages:
    2
    Not worked, what more can I do ?
     
  11. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Hey @LeslieC1
    Could you plz share a few screenshot of the error message? We'll check & help.
     
  12. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hey, we've reset your license key, please check the issue.
     
  13. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    @YenerC we've got your reply, that everything is working. Thanks a lot!
     
  14. minery

    minery Bit Poster

    Messages:
    6
    Hi
    I think i got the same problem.
    "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
    Screen Shot 2016-11-23 at 下午8.59.27.png
     
  15. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please try activating Parallels Desktop 10 & see how it works.
     
  16. minery

    minery Bit Poster

    Messages:
    6
    Hi Raj,
    mine is parallels 10
     
  17. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please let us know whether you're able to activate Parallels Desktop.
     
  18. minery

    minery Bit Poster

    Messages:
    6
    Hi Raj,
    please refer to attached screenshot below. I guess the "green tick" means that i can activate it, right?
    Screen Shot 2016-11-24 at 上午9.57.49.png
     
  19. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hello minery,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  20. HelderL

    HelderL Bit Poster

    Messages:
    1
    i have licence for parallels 11 for mac and i have same issue after signing out, removing, emptying trash and rebooting. i have executed prlsrvctl activate-license-online and get this:
    prlsrvctl activate-license-online
    Failed to activate the license: Unable to confirm the product license. Please activate the product first.
    and still unable to activate on my new mac as after accepting to activate on the new mac, i get this error:
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    help???
     

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