Parallels desktop 11: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by TORUN, Jan 15, 2019.

  1. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,652
    We have reset the activation key. Try to activate again and check.
     
  2. BernhardR2

    BernhardR2

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    1
    Hello.
    I also have the same problem - switched to a new computer and tried to use the "Activate on This Mac" Button but I always get error after that (Desktop Parallels 11 for Mac).
    Please can you help and reset my activations. Thank in advance.
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hi, we've reset your key, please check the activation issue.
     
  4. PeggyB2

    PeggyB2

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    1
    I'm having the same issue. Could you reset my key please.
     
  5. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    879
    Hi PeggyB2. We have made the necessary changes. Try activating the product now.
     
  6. MichailK

    MichailK Bit Poster

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    2
    Hi please reset mind account since I cannot activate my license.
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hi, your Parallels Desktop 11 license has been reset. Please check the issue.
     
  8. JimmyC4

    JimmyC4

    Messages:
    1
    Hi there, I have also issue with my key and after moving from my old Mac to new Mac, my key doesn't work and said maximum number of license is reached and need to buy new license, despite I logged out of my old machine as instructed. Please can you reset my account? I have no problem logging into my Parallels Access and Tools however.
     
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hi, we've made some changes, please check the issue.
     
  10. DemetriusC

    DemetriusC Bit Poster

    Messages:
    2
    This is quite annoying. I am moving to a different machine and I cannot activate either version. Deleted version 11 from old machine and cannot activate either 10 (a full version) or 11 (an upgrade version) on may replacement machine!! VERY FRUSTRATING!!!!

    Please reset activation for these!

    Thank you!!
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hello,
    just reset keys for you.
    Please check the issue.
     
  12. DemetriusC

    DemetriusC Bit Poster

    Messages:
    2
    Thank you...the v11 is now activated.
     
    Maria@Parallels likes this.
  13. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Thanks a lot for sharing your results here.
    Please note that Parallels Desktop 11 doesn't compatible with newest macOS. Do not forget to make a backup copy of your VM.
     
  14. PatrickC17

    PatrickC17 Bit Poster

    Messages:
    5
    Same problem, could anyone can help me to reset the key?
     
  15. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hello, we've reset your Parallels Desktop license key, please check the issue and let us know the results.
     
  16. PatrickC17

    PatrickC17 Bit Poster

    Messages:
    5
    thank you for your help, it worked.
     
    Maria@Parallels likes this.
  17. edwardwright

    edwardwright Bit Poster

    Messages:
    2
    I am having the same trouble and can't get back into parallels after a system update. The key is accepted but I get the too many activations message although I only have one copy
     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,470
    Hello, we've made some changes of your Parallels Desktop 11 license key.
    Please check the issue.
     
  19. edwardwright

    edwardwright Bit Poster

    Messages:
    2
    Thank you. That solved the problem.
     
    Maria@Parallels likes this.

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