Parallels desktop 11: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by TORUN, Jan 15, 2019.

  1. WilliamD7

    WilliamD7 Bit Poster

    Messages:
    1
    I am also getting the License msg, can you reset my account. I am using a new computer. Thanks
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,893
    Hi, we've made necessary changes with your Parallels Desktop 11 key. Please check the activation issue.
     
  3. FredL3

    FredL3 Bit Poster

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    1
    I am having the same issue. I replaced my broken MacBook Air and cannot activate Parallels 11 on my new MacBook Pro. I have received the message "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,893
    Hi, your key has been reset, please check the issue.
     
  5. JonasH5

    JonasH5 Bit Poster

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    2
    Hello I need to move my license over to a new mac. Please reset my license so i can activate it on my new computer
     
  6. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    729
    Hi JonasH5. We have reset the license. Please activate now and it should work.
     
  7. JonasH5

    JonasH5 Bit Poster

    Messages:
    2
    Perfect ! Thank you
     
    Maria@Parallels likes this.
  8. DinhH1

    DinhH1 Bit Poster

    Messages:
    2
    Hello I need to move my license over to a new mac. Please reset my license so i can activate it on my new computer.
     
    Last edited by a moderator: Oct 10, 2019
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,893
    Hi, here is no license key in your account. please send it to us via the private message.
     

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