Parallels Desktop will not open

When trying to open Parallels 10, I receive error message that says
"An error occurred when working with this virtual machine physical memory." After reporting problem I was directed to a help page that said I should run rebuild of Parallels 10, which I did. It made no difference and I keep getting the same error message.

 

Hello @MichaelO9, please reproduce the issue, take a screenshot of the issue/error message and reply with the same.

 

We have received your response in an e-mail, to which you've attached a screenshot. Henceforth, please post your responses in this thread directly.

As for the issue, please follow these steps and let us know if that helps (the given article might be for an older Parallels version, but the steps themselves still apply).

 

That worked. Thank you!

 

Hi @MichaelO9 , you are welcome. We are glad that your issue is resolved. Please reach us anytime for further assistance.

 

Unfortunately, it worked the first time, but then reverted to the same behavior with the same error message when I tried re-opening Parallels a second time.

 

Hi @MichaelO9 , please repeat the steps suggested here and then try steps suggested here and let us know if that works.

 

We have checked the screenshots you have shared in the email and found that the pvm file is moved or deleted from its location. We suggest you to search the Finder for the pvm file and open it.

 

Well, not sure what I did, but it seems to be working fine now. Thank you. I just posted another small issue which has been occurring for a while now but lets me proceed.

 

I'm receiving the same error message with no luck from the methods above or from the 2 links:
https://support.apple.com/en-in/guide/disk-utility/dskutl1040/mac
https://kb.parallels.com/122983
Any suggestions would help. Thanks!

 

Hi which Parallels Desktop version are you using?
Also could you create a tech report right after the issue reproduced and post the report's ID here.

 

I' having the same issue please advise on how to correct.

 

Hi, which version of Parallels Desktop are you using? And when does this issue appearer?