Parallels Toobox - bluetooth audio bug in "Record Screen>Record Window"

Discussion in 'Parallels Toolbox for Mac' started by JohanM1, Jun 5, 2020.

  1. JohanM1

    JohanM1 Bit Poster

    Messages:
    2
    Bug is "intermittent audio" with bluetooth speaker (Jabra HFS100) used in Zoom when recording a session based on the "Record Window" function. when I use the standard speaker of my Mac Pro, this problem does not occur. It only happens with the Parallels Toolbox suite; other then in this case everything works in a normal manner. Is there a fix for this?
     
  2. kavyaM

    kavyaM Kilo Poster

    Messages:
    101
    @JohanM1 From when you are having this issue? Have you installed the latest version of Parallels Toolbox? Please open System Preferences > Security & Privacy > Privacy and open Accessibility. Make sure that box next to Parallels Toolbox is checked.
     
  3. JohanM1

    JohanM1 Bit Poster

    Messages:
    2
    Thanks - Am using Parallels Toolbox Version 3.9.1 (3170). I have updated my preferences as per what you laid out. So let me try using zoom with my speaker again this week. If it does not work I will let you know; and if you dont hear back, then it means it's working.
     

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