Parallels Toolbox updates with license key Parallels Desktop 13

Discussion in 'Parallels Toolbox for Mac' started by RuiS1, Sep 4, 2019.

  1. RuiS1

    RuiS1 Bit Poster

    Is that possible to update Parallels Toolbox v.2.6.1 to v.3.6.0 with license key Parallels Desktop 13?

    Actually I have tried do update and when I have to Sign In in the Toolbox I get the message: You're trying to use a license key created for an older version of Parallels Toolbox. To activate Parallels Toolbox on this Mac, you need to purchase an additional license.

    By the way, this happens in macOS 10.14.6, but in other mac with 10.12.6 with the same registration of Parallels Desktop 13 with other key it works, I can sign in and use Parallels Toolbox version above 2.6.1.

    How it can be possible?
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Hi RuiS1. Latest version of Parallels Toolbox can be activated only if you have a subscription license. Since you have a permanent license for Parallels Desktop 13 for Mac, you can use only the Parallels Toolbox version 2.6.1

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