Parallels Tools Aren't Working?

[Mastah-C]

Whenever I press CMD, it acts as the windows button on a PC keyboard. I think it has to do with Parallels Tools...I've reinstalled it twice, but no dice. Please advise.

I'm running the newest version of Parallels with Yosemite. MBP 2012. i7.

 

[Dhruba@Parallels]

Hi Mastah,
Please try installing Parallels Tools manually, follow the steps suggested here.

 

[Mastah-C]

I tried Scenario 2: More complicated and it updated, but still doesn't work. Any ideas?

 

[PaulChristopher@Parallels]

I tried Scenario 2: More complicated and it updated, but still doesn't work. Any ideas?

Hi, click on Windows Start button;
in the search field ("Run" for Windows XP) choose Programs and Files;
type %temp% and hit Enter/Return;
Go to PrlToolsPackages folder -> double click on setup.

 

[Mastah-C]

I tried this...nothing.

I reinstalled it and then uninstalled it then installed it again...neither worked.

 

[Dhruba@Parallels]

@Mastah-C requesting you create a support ticket here, so that we can assist you!